Privacy Policy

Who we are

Lead Engine Solutions, LLC (“Lead Engine,” “we,” “us”) provides custom software, automations, and communication platforms for businesses. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or engage our services.

What we collect

We may collect the following categories of information when you contact us, become a client, or use our services:

• Name and contact information (email address, phone number)
• Business name and type
• Scheduling and appointment details
• Payment information (processed securely through third-party providers like Stripe — we do not store your payment details directly)
• Messages and communications exchanged through our platform

How we use your information

We use the information we collect for the following purposes:

• To communicate with you regarding our services
• To send text messages related to your account, appointments, or project updates
• To process payments and manage billing
• To build, deliver, and maintain the software and systems we create for you
• To improve and develop our services

Text messaging & mobile information

If you provide your phone number or text us directly, we may communicate with you via SMS. Message frequency varies based on your account activity. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance.

We will not share your mobile information with third parties or affiliates for marketing or promotional purposes.

How we share your information

We do not sell your personal information. We may disclose information to trusted third-party service providers who assist us in delivering our services (such as Stripe for payment processing or Twilio for messaging), solely as necessary to provide those services. These providers are contractually obligated to protect your information.

How we protect your information

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We reserve the right to update this Privacy Policy at any time. If we make material changes, we will update the effective date at the top of this page. Your continued use of our website or services following any changes constitutes acceptance of the updated policy.

Contact us

If you have questions or concerns about this Privacy Policy, please contact us at hannah@leadengine.solutions.